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SSE....Applying Technology...Improving Performance

Content Creation

It is critical to the development of custom learning to leverage existing documentation and materials as well as to collaborate with multiple client subject matter experts (SMEs) to translate expertise and ideas into cohesive, coherent and manageable chunks of education.

Organizations often task the SME's to actually design the learning assuming that the expert knows best. Seldom is this a good use of the expert's time nor is it likely to be the best approach to relaying knowledge about complex topics to a globally dispersed audience.

SSE specializes in working with SME's to convert their knowledge and best practices into training content. As a result of past engagements, SSE has refined an interview, feedback and consensus process that is extremely efficient and almost immediately puts the client SME in a "review and edit" role versus one of content creation.