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Evaluation Strategies

A gut feel that "learning has been effective" does not meet the challenge quantifying return on investment. Specifically measuring and analyzing results is fundamental to any learning initiative. As our Needs Assessment process indicates, establishing clear and measurable learning objectives upfront is critical to effectively measuring results latter. SSE leverages Kirkpatrick's four levels of evaluation to measure and assess the following:

• Level 1 - Survey opinions of the learners to gauge training effectiveness; understand initial reactions.
• Level 2 - Score and track learner results of intra-lesson challenges and mastery tests to verify that concepts are understood. Include both pre and post learning tests so improvement can be measured.
• Level 3 - Create on-the-job assessments of learner skills to be leveraged by a manager to determine if new skills are being effectively demonstrated; Determine cultural and environment al factors that might allow a student to perform well at Level 2 but not at Level 3.
• Level 4 - Analyze return-on-investment based on assessing the business goals in relation to measured learning results. Look at production levels, quality improvement, cost reduction, increased sales and growth in profitability.